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email not incoming




Posted by Veridian - Shneur, 11-25-2007, 03:51 AM
when I tested from a different server to this one I get this output in the error log: this has started about 36 hours ago for no apprent reason (maybe an automatic CPanel update?) and I am not receiving ANY email (from no other servers either). I tried to uncheck the options in WHM "sender verify" and "use callouts" but I still get this same error, would anybody know what this issue is? and as a quick fix, how do I disable the "${perl{checkspam2}}" and "${perl{democheck}}"? Thank you Shneur

Posted by Srv24x7, 11-25-2007, 04:36 AM
Hi During actual use, the perl function in logs cannot open the file it needs... Exim need to have read/execute?? priviledges to the perl script as whatever user exim is at the time the script runs. Check the permission on the perl script /etc/exim.pl and all related files to the perl script.

Posted by Veridian - Shneur, 11-25-2007, 06:11 AM
hmm, in my /etc there is no exim.pl! maybe this is the problem, the only closest file is exim.pl.local, how would I fix this? these are the 'exim' files I have in /etc (between other files):

Posted by Veridian - Shneur, 11-25-2007, 06:50 AM
ok, I copied the exim.pl file from my other server and this seems to have fixed the problem, I'm not sure yet if there are any IP differences or other settings which I need to update n this file to be spesific to this server. interestingly, I ran /scripts/eximup --force and /scripts/upcp --force and these did NOT fix and add the exim.pl file...

Posted by Srv24x7, 11-25-2007, 07:19 AM
Hi No need make any changes apart from exim.pl file. let me know if you still have any problems.

Posted by david510, 11-25-2007, 11:31 PM
Exim.pl file is not regenerated or created with eximup. Only exim configuration is updated. If you need a different exim.pl you need to change cpanel release and run upcp.



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