Available RAM Windows Enterprise 2003

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Posted by repairer, 05-11-2009, 10:22 AM
Hi, I am running a server with Windows Enterprise 2003 installed, it has 32GB RAM installed but in control panel I can only see 15.5GB RAM, I understand graphics cards etc will take some of the RAM so I suspect Windows is only seeing 16GB, instead of the installed 32GB, anyone any idea as to why I do not see all 32GB. Thanks Pete
Posted by LoganNZ, 05-11-2009, 10:31 AM
32 or 64 bit version? Also have you ccontacted microsoft regarding this issue?
Posted by repairer, 05-11-2009, 10:47 AM
Hi, Sorry, should have put what it was, its the 32bit, which according to MS web site can accomodate 64GB, no have not contacted MS, not sure how to do it. Thanks Pete
Posted by Collabora, 05-11-2009, 10:53 AM
What does the bios report? My first guess is that you have the ram sticks improperly installed. Last edited by Collabora; 05-11-2009 at 10:56 AM.
Posted by repairer, 05-11-2009, 11:00 AM
Hi, BIOS is showing 32GB, its in banks of 4, 8GB in each bank, the server is a bit unusual, its a Uniwide. But I can see all the RAM in BIOS. Thanks Pete
Posted by Collabora, 05-11-2009, 11:17 AM
Can you provide a screenshot of what you are looking at?
Posted by repairer, 05-11-2009, 11:34 AM
Hi, Yes this is BIOS screen shot, also did one of section of system in control panel, cut out part where it shows windows serial number, was not sure if it displays all the serial number here so did not want to display it online. Thanks Pete Attached Thumbnails
Posted by repairer, 05-11-2009, 11:39 AM
Hi, Just noticed now I have reduced size of BIOS image shot its not very readable, the BIOS reads Memory 32768MB Thanks Pete
Posted by Collabora, 05-11-2009, 12:05 PM
Can't read the system info -- too small. (It won't show serial number, just product id) Run Winver and take screenshot.
Posted by Robert vd Boorn, 05-11-2009, 12:09 PM
http://www.lavalys.com/products.php?...lid=35&lang=en Install and copy what it says. For example: Motherboard -> Memory; Field Value Physical Memory Total 16376 MB Used 1886 MB Free 14490 MB Utilization 12 % Also check the SPD (Motherboard -> SPD) and check how many modules it sees and what size they are (in GB)

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